Making Your Therapy Appointment

We will need you to provide us with your most current insurance card and picture ID at your initial therapy appointment. As a courtesy, we will contact your insurance provider to try and obtain information regarding coverage for our services. Although we try to gather as much information as possible from your insurance provider, it is ultimately your responsibility to verify coverage for service. Together, we will do our best to navigate the ever changing landscape of health insurance.

Co-payments are due at time of service while deductibles, co-insurance and amounts that are not covered by your insurance will be billed to you and payable within 30 days of receipt. If you have a limited or high-deductible plan and would like to pay at the time of service, we are happy to provide an estimate of your costs.

Out-of-Network/Private Pay Rates

We offer discounted private pay services, payable at time of service. Clients with high deductibles or limited coverage for therapy usually find the cash rate less expensive than billing through insurance. We are happy to discuss this option with you further.

NOTE: No-shows and late cancellations, with less than 24 hours notice, will be charged the full Out-of-Network rates for the session.

Although you do not legally need a referral for your first visit with OT, many insurance carriers will not cover services without one. We know many physicians in the community who we can refer you to in order to establish care if needed.

Preferred Providers

We are the preferred provider for the following carriers:

  • AARP
  • Banner
  • Blue Cross Blue Shield
  • Care 1st Health Plan
  • Medicare Advantage (including UHC, BCBS, Aetna)
  • Triwest CCN 
  • Tri Care West
  • United Healthcare
  • WellCare by Allwell
  • Workman’s Comp

If your insurance carrier is not listed above, you are still more than welcome to make an appointment for treatment, payable at time of service. Afterwards, you can seek reimbursement from your carrier.

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